Return Policy

At AJS Gifts , our goal is to offer the finest quality personalized gifts and favors. Customer Satisfaction is our number one concern. That's why we guarantee most of our products to be 100% Free from defects and workmanship (does not include glassware and ceramics, see below)!

All engraved, dated merchandise or custom orders are nonrefundable! Take special care when reviewing your order. Check your spelling, dates and names carefully. We are not responsible for any spelling errors on your part!

Damaged Items

Time is of the essence: Upon receipt of goods, any chips, broken items or discrepancies must be reported within 48 hours. Claims will not be honored after this period!